We are committed to providing you with fast and reliable shipping services to ensure that you receive your ordered educational toys as soon as possible. Please read our shipping policy carefully before placing an order.

1. Processing time
   All orders will be processed and shipped within 1-3 business days. Please note that weekends and holidays are not included in the processing time.
2. Shipping method and time
   We offer a variety of shipping methods, and the specific options will be displayed at checkout. The estimated arrival time is as follows:

Standard delivery: 5-10 business days
The specific arrival time may vary depending on your location and the efficiency of the logistics service.

3. Delivery range
   We provide delivery services to customers worldwide. No matter where you are, we will do our best to deliver the products.
4. Shipping cost
   The shipping cost will be automatically calculated at checkout based on your shipping address, order weight and selected shipping method. We also occasionally launch free shipping promotions, please pay attention to our website announcements for details.
5. Order tracking
   Once the order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the real-time location and status of the package.
6. Possible Delays
   While we try our best to ensure on-time delivery, occasionally there may be delays in shipping due to weather, customs inspections or other uncontrollable factors. If there are any delays, we will notify you promptly and keep in touch with you.
7. Damaged or Lost Packages
   If your package is damaged or lost in transit, please contact our customer service team immediately. We will coordinate with the logistics company and provide you with a solution as soon as possible.
8. Change of Shipping Address
   If you need to change the shipping address, please contact us as soon as possible before the order is processed. If the order has already been shipped, we will not be able to change the address.

Contact Us
If you have any questions about shipping, please contact us at the following:

Email: cheerfulinnocencetoyhouse.com
Phone: +1 520 504 1207